PT - JOURNAL ARTICLE AU - Zachary Pickell AU - Kathleen Gu AU - Aaron M Williams TI - Virtual volunteers: the importance of restructuring medical volunteering during the COVID-19 pandemic AID - 10.1136/medhum-2020-011956 DP - 2020 Dec 01 TA - Medical Humanities PG - 537--540 VI - 46 IP - 4 4099 - http://mh.bmj.com/content/46/4/537.short 4100 - http://mh.bmj.com/content/46/4/537.full SO - J Med Humanit2020 Dec 01; 46 AB - Healthcare systems have postponed medical volunteering services in response to the COVID-19 pandemic. However, much of the aid provided by these volunteers is crucial to patient care and hospital functioning in the American healthcare system. The adoption of online video conferencing platforms in healthcare—telehealth—offers a novel solution for volunteering during this pandemic. Virtual volunteering can alleviate pressures on medical workers, enhance patient experiences, reduce the risk of viral infection and provide a sense of normalcy for patients and families. Although further study is required, this should be an avenue considered by health systems.